How To Order Online

We know ordering formal dresses online can be difficult, especially in regards to choosing the right size to achieve the fit you want.

We've developed the below step-by-step procedure to assist in making each of our customers' experience as seamless as possible.

Step One: Email us at sales@milivineboutique.com with the style number, colour and approximate size that you are after. Please also inform us of the date you plan on wearing the dress, that way we can ensure we have enough time to deliver.

Step Two: One of our staff will contact you and collect any information you may have forgotten to provide in your email.

Step Three: We will guide you in taking your measurements, confirming what size will provide the best fit for you taking into consideration the material of the dress.

Step Four: Following the confirmation of size, will check our stock and the stock of the designer (if a back order is required) to ensure the dress will be available within the delivery window you've provided.

Step Five: Once we've established all of the above, we will send you an invoice via email where you can submit your order and pay.

Step Six: Once we receive your dress, we will send it out to you immediately.

Step Seven: Tag us on Instagram with your look so we can feature you on our page!

For any questions regarding our returns policy, please visit the returns tab.

Australia

Your order is very important to us and we take great care in sending it to you. All dresses are packaged carefully with tissue paper in standard packing boxes to ensure they are well protected in transit.

All orders are registered, trackable, and require a signature upon delivery.

Express Shipping — $30 AUD (regardless of weight and size)

To see express shipping transit times for your area, click here.

New Zealand

Your order is very important to us and we take great care in sending it to you. All dresses are packaged carefully with tissue paper in standard packing boxes to ensure they are well protected in transit.

Express Shipping — $45 AUD (regardless of weight and size)

Your order excludes any customs charges, duties, or taxes applicable in your country. Milivine Boutique is not responsible for any customs charges or fees imposed. Please check with your local customs office for further information. If you refuse a delivery and request a return, return postage fees will be charged to you.

HOW TO TAKE CARE OF YOUR NEW DRESS 

• Do not spray perfume onto your Dress
• If your dress features a Corset do not over tighten it as it could damage your dress
• Always have someone else zip and lace you into your Dress, do not over lace your dress as it could be damaged by doing this
• When choosing a Clutch Bag make sure it is smooth underneath and hold it away from your dress
• Glitter or Sequin dresses are designed to be super sparkly, some Glitter/Sequin loss can occur and this is not considered a fault
• Silky dresses consist of Satin or Lycra materials these are the most delicate materials and extra care must be taken
• Always keep Silky Gowns away from Sequin or other Materials that could snag on your dress
• If your dress is being stored for some time please keep it in a cool dark place